Job Description

The Restaurant Manager must be hands-on, working side by side with the team, promoting teamwork and customer service, creating an amazing visit for every guest.

Job Responsibilities

• Oversee a team of employees including hiring, development, scheduling and training
• Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
• Create a service first work environment
• Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
• Assign service-related tasks to servers
• Ensure dining tables are properly prepared for service
• Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items
• Assist with special events as needed.
• Adhere to grooming and appearance standards consistently.
• Understand and communicate products and services available at the hotel.
• Follow all company safety and security policies and procedures
• Ensure team members' uniform is neat and professional and grooming standards have been followed
• Anticipate and address guests' service needs
• Thank guests with genuine appreciation
• Develop and maintain positive working relationships with others
• Comply with quality assurance expectations and standard
• All other duties as assigned by Manager

Job Requirements

• Minimum of 3-5 years Restaurant Management
• Ability to direct and coordinate the organization's goals and objectives
• Hands on leadership style. Able to build, coach, and develop a team
• Exceptional customer service and problem-solving skills,
• Detail oriented with focus on quality, perform all duties as required or requested,
• Open availability including nights, weekends, and holidays when restaurant is open and based upon the needs of the business