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Restaurant Host
(Food & Beverage)
The Restaurant Host is to interact with all guests and ensure they have a great experience when dining at the Hotel. The Host will promptly welcome every guest to the restaurant and escort them to their table. The Host is to ensure that all guests’ needs and expectations are exceeded, and to resolve any issues efficiently and effectively to the guest’s satisfaction.
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Front Desk Agent
(Guest Services)
The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be always used: eye contact, smile, speak first, engage in polite conversation, use the guest surname.
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Valet Captain
(Transportation)
The Valet Captain is a supervisory role and sets the tone for creating amazing moments for our guest's arrival. The role's primary responsibility is leading the charge to assist arriving and departing guests in parking their vehicles and transporting luggage to and from guest rooms. The captain ensures high quality service through leadership of the Bell/Valet team. The ideal candidate has a passion for hospitality and going beyond for our guests.
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Houseperson
(Housekeeping)
A houseperson maintains the cleanliness and appearance of the hotel, while providing customers with quality service in a timely and friendly manner.
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Engineer
(Engineering/Maintenance)
The hotel Engineer has the responsibility of working with the Chief to preserve the building's overall operational condition and functionality. This role requires a thorough professional with a practical approach and attention to detail that can work both autonomously and responsibly, while maintaining the building and common areas in the best possible condition and observing all health and safety guidelines.
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Room Attendant
(Housekeeping)
The Room Attendant must keep all rooms and hallway areas in the hotel clean by performing the following duties.
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Banquet Server
(Catering/Banquet)
In the role of Banquet Server, you will work alongside our current team members to cater events. Candidates should possess an efficient work ethic, a friendly and professional demeanor, and be comfortable being on their feet for several hours at a time.
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Banquet Captain
(Catering/Banquet)
The Banquet Captain will oversee all aspects of a banquet function from set up to break down and be the point of contact for the meeting planner or host. The Banquet Captain is responsible for maintaining high standards of guest service and ensures that each guest has a positive experience from start to finish.
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Restaurant Server
(Food & Beverage)
A Restaurant Server at 21c Cincinnati Hotel and Metropole interacts with all guests and ensures they have a great experience when dining. A server must exceed all guest expectations and handle any issues that may arise.
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Line Cook
(Chefs/Kitchen)
A Line Cook is responsible for a high level of consistent meals according to recipes and standards, always keeping a clean and sanitized work area and exhibiting impeccable food presentation and garnishing, leading to exceeding guest expectations and creating repeat business.
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Bartender
(Bartender/Mixologist)
The role of a bartender is to provide an excellent guest experience, make signature cocktails, and offer recommendations regarding local craft beers and wines offered.
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Server Assistant / In-Room Dining
(Food & Beverage)
A Server Assistant - In-Room Dining & Upkeep is responsible for supporting the in-room dining operation and maintaining cleanliness throughout service areas and guest floors. This role ensures timely delivery support, proper tray retrieval, and a clean, organized environment to enhance the overall guest experience.
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